Personal Service in a Virtual World
At State St. Jewelers, we know that jewelry purchases often mark the big celebrations in life. An engagement, birthday, anniversary, graduation, promotion, or the birth of a new baby are exciting moments that deserve to be commemorated with tangible mementos that tell your story. In a world where service is increasingly virtual, we strive to provide excellent service to the Greensboro community through our personalized approach.
Many modern jewelry stores focus their efforts on pushing the latest trends and brands causing you to leave feeling as though you were just told exactly what to like and wear. At State St. Jewelers, we believe that this one-size-fits all approach does not work for the very personal experience of buying jewelry. Our guests have different tastes and needs and we want you to leave with a piece of jewelry that will make you smile for years to come. Our GIA-trained jewelry experts will take the time to get to know your personal likes and dislikes as well as your budget and time constraints. Just as no two diamonds or gemstones are the same, we understand that no two guests are the same and for this reason we strive to curate a collection with a wide variety of metals, gemstones, colors, and sizes. Still don’t see something you love? No problem! Our jewelry experts are experienced in jewelry design and ready to help you dream and create the perfect piece!
What You Can Expect from Our Personalized Service
Whether you are arriving for a scheduled appointment, stopping in for a gift on the way home from work, or connecting via text or telephone, you can expect a smile and friendly service from a GIA-trained jewelry professional. Our jewelry experts practice the art of listening and excel at asking the right questions to get a clearer picture of your needs and desires. If you don’t find something you love in our cases, we’ll go the extra mile to find or create just the right piece. You can count on us to track down the best price, produce expert craftsmanship, and provide clear communication throughout the process.
What If You Can’t Make It Into the Store?
We get it. Life is busy and the world can be a little crazy. If you are unable or uncomfortable with coming into the store, our staff will be more than happy to work with you via telephone, email, text, or even video chat. Our text-to-pay system allows you to make secure payments from the comfort of your own home or office and we’re happy to offer curbside pickup or delivery for your items. We do everything we can to make our service personal, even when it has to be virtual.
Jewelry Adjustments and Repairs
Our personal service doesn’t stop when you walk out the door with your new piece of jewelry. We’re here for all of your jewelry appraisal, repair, and adjustment needs. We are proud to stand behind the items we sell and offer a 30 Day Satisfaction Guarantee, Lifetime Warranty, a Lifetime Upgrade Promise.
You can call us a boutique jewelry experience. You can call us a jewelry concierge. But whatever you call us, our goal is that you will find our service personal.